Contact us

Before contacting hg, please see if the following answers your query.

There is a fault with my product and I need to return it, what do I do?
See our returns section about how to simply, safely and securely return your product.

Is my product still under warranty?
As the manufacturer we offer a 24-month guarantee.
Please see our FAQs for more information.

How can I find out if my product is genuine?
Register your product online to verify authenticity using our code verification tool.

Want to find out more about careers at hg?
If you are interested in careers at hg please go to our careers page.

Need more help?
Our FAQs section will answer many of your prayers, but please get in touch if you need more help.